PROFESSIONAL HISTORY
F&B Outlet Manager
Magsaysay Maritime Corp
February 2017 - October 2017
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Oversee employee work in front and back of the house to ensure compliance with company policies, regulations and food safety guidelines.
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Consistently conducting trainings of staffs on product knowledge, standard operating procedure and upselling and suggestive selling techniques.
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Exceeds guest expectations and meets given weekly and monthly budgets.
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Produce weekly and monthly reports detailing sales trends and forecasts.
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Creates innovative and creative promotional tools to improve outlet’s sales in order to achieve given budget.
Assistant Outlet Manager
Magsaysay Maritime Corp
March 2013 - October 2014
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Outlet-in-charge of restaurant/bar operation.
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Conduct training of staff on product knowledge. Standard operating procedures and upselling and suggestive selling techniques.
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Handles guest complains accordingly and ensure that guest leaves the restaurant with satisfaction and no further complains.
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Develop inter-personal relationship with the team to create harmony and happy working environment.
Outlet Supervisor
Magsaysay Maritime Corp
March 2012 - January 2013
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Outlet-in-charge of a bar outlet service.
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Schedule staffs accordingly to ensure smooth operation.
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Consistently train staffs on bar service procedures, product knowledge, and suggestive and upselling techniques.
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Creating promotional tools to improve outlet’s revenue and able to meet given weekly and monthly budget.
Service Captain
Magsaysay Maritime Corp
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Head of the team in the bar outlet
May 2007 - January 2012
Waitress
Magsaysay Maritime Corp
September 2005 - February 2007
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Provides service in the bar and restaurant outlets.
Waitress Apprentice
Magsaysay Maritime Corp
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Provides service in the bar and restaurant outlets.
September 2004 - July 2005